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Cost | Register | Pre-pay | Directions | Schedule | Sponsors | Workshop Descriptions
| Professional Development Day |
March 22, 2011
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>> Download the PDD schedule in PDF format
Schedule Outline (see workshop details below)
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TRACK 1 |
TRACK 2 |
| 8:00-8:25 |
REGISTRATION |
| 8:30-8:55 |
Opening Remarks “Change Beyond Comprehension” Dr. James T. Brown
Terrace Room |
| 9:05-11:55 |
“Conflict Management for Project Managers”
(Dr. James T. Brown) Terrace Room |
“On Your Mark, Get Set, Goal!”
(Mark DeRoo) Fountains Room |
| 12:00-12:55 |
LUNCH (Provided) Terrace Room |
| 1:05-3:55 |
“Conflict Management for Project Managers”
(Dr. James T. Brown) Terrace Room |
“Work Simplification”
(Andrew Milivojevich) Fountains Room |
| 4:05-4:25 |
Closing Remarks “Conquering Change…Focus not Fluff” Dr. James T. Brown
Terrace Room |
Track 1 (Full Day) - Conflict Management for Project Managers
Organizational success is rooted in successful relationships at all levels. Conflict is a natural part of any work environment and must be addressed in a positive effective manner. When properly handled, conflicts are resolved in a manner that maintains relationships and produces mutually agreeable outcomes. This course focuses on conflict management and negotiations through prevention and resolution.
As a result of this training you will be able to...
- Prevent and minimize conflict through the establishment of strong relationships.
- Understand key human behavior elements and their impact on conflict.
- Resolve conflict in a positive way.
- Effectively negotiate with project stakeholders.
- Leverage trust to facilitate conflict resolution.
- Apply different negotiating strategies.
- Recognize the negotiation approaches that consistently produce the best results.
- Appreciate the role of communication in conflict and negotiations.
Select Track 1 in the registration form to sign up for this session.
Dr. James T. Brown is president of SEBA® Solutions Inc., a Registered Education Provider for the Project Management Institute. He also has the online training portal for project managers http://OnePdu.com/ and is the author of
The Handbook of Program Management
published by McGraw-Hill. James has a patent for a project scheduling methodology, and has received numerous awards including the “NASA Public Service Medal.” James has a Ph.D. in Industrial Engineering, a MS in Engineering and a BS in Electrical Engineering. He is a licensed Professional Engineer (PE), a certified Project Management Professional (PMP) and Certified Speaking Professional (CSP).
Track 2 (2 half days) - Session 2A - On Your Mark, Get Set, Goal!
Without goals, we are never as productive, successful, or as satisfied as we can be. Everyone has the potential to be more than they are currently achieving. This seminar will describe ways to set goals in your life, your career, and for your bucket list as well as to tackle those things that prevent us from realizing our goals.
It’s been said that there are three kinds of people in this world: those that make things happen, those that watch things happen, and those that ask, “What happened?” Clearly, those people that make things happen are goal-oriented type of people.
Goal-setting is an essential trait in tackling a project, trying to lose weight, charting out one’s career, planning a family vacation, or even crafting life’s “bucket list.” Yet only 3% of us actually accomplish our goals as expected. In order to realize one’s goals, a few fundamental questions are necessary:
- Is this the right goal?
- What are the potential “goal saboteurs?”
- What are the steps to ensure my success?
- What are key traits that up my chances for realizing my goals
This seminar will address the above questions through a combination of:
- Lecturing
- Hands-on exercises
- Small group discussions
- Stories of successful goal-oriented people.
Select Track 2 in the registration form to sign up for this session.
Mark de Roo is President of Keystone Coaching & Consulting, LLC, a leadership coaching and human resources consulting firm in Holland, Michigan. He assists key and emerging leaders and their organizations increase their capacity to take action on those things that will make a positive difference for their lives, their careers, and their organizations. His professional background includes more than 20 years in human resources positions in manufacturing and service industries, including positions with Herman Miller, Inc., Trans-Matic Manufacturing, Co., and Manpower, Inc. He earned a Master’s degree in Counseling from Western Michigan University and a Bachelor’s degree from Hope College. He holds the designation of Senior Professional in Human Resources (SPHR) and is a graduate of Corporate Coach University....
Track 2 (2 half days) - Session 2B - Work Simplification
Learn the fundamentals of work simplification and discover a common sense approach to documenting and visualizing work processes with a goal to reduce waste and increase business competitiveness. Discover the factors required to enlist employee participation, how to organize the improvement initiative, positively change corporate culture and increase customer satisfaction.
Industry has changed significantly. Today, the two largest sectors of the North American workforce are professional and clerical and the work they conduct is mostly tied to information processing. Over the last few decades, computers have been used as a way of improving business and information processes. The rise of Six Sigma to improve quality and the introduction of Lean to improve flow are being used to drive business process improvement further. Today’s business environment is experiencing a rebirth in the study of work and its simplification. The study of people, the work they do and how it flows is seen as critical to driving organizational efficiency. In fact, former CEO Pat Haggerty described work simplification as “Texas Instruments most effective program for fostering personal involvement at all levels of the organization while yielding tangible benefits to the company.”
This presentation will discuss a sensible way to improve business performance. Its common sense approach to work simplification places the opportunity for process improvement with the people that do the work. It is modeled after the work simplification program that drove US productivity and economic supremacy during the first half of the last century. Leave this presentation with a fundamental understanding for improving business processes and a simple approach that can become the foundation for employee engagement and business process improvement in any organization.
Select Track 2 in the registration form to sign up for this session.
Andrew Milivojevich is a leading expert in business process improvement and the author and co-author of a number of publications where he has demonstrated the innovative use of Business Process Mapping, Work Simplification, Six Sigma and statistical methods to improve business performance and drive organizational excellence. Andrew is a professional engineer, an instructor at the University of Toronto, graduate advisor to the college of engineering at the Rochester Institute of Technology in New York State and fellow of the American Society for Quality.
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